Knowledgebase : FTP
Do you support sFTP (Secure FTP) or FTPS (FTP over SSL)?
Posted by Administrator on 17 September 2018 03:26 am

Because we have moved our SSH port from the standard port of 22, unfortunately we do not support sFTP. Attempting to sFTP to your account may cause your IP address to become temporarily or even permanently blocked by our systems, as the appropriate service is not running and the connection attempt will appear as a potential port scan.

We fully support FTPS, however, and recommend using this where possible. Please be advised that you may experience a certificate error or warning when using your domain name. For FTPS to work without such errors and warnings, you will need to use the server hostname instead.