Knowledgebase : Site Transfers
Information on our Free Site Transfers
Posted by Administrator on 17 September 2018 01:03 am

FOR STANDARD

How much does it cost?

Our free site transfer/site migration is completely free. We will, at no point, ever charge you for transferring your site across from a previous provider.

What can you transfer across for me?

What we can transfer across depends on the service provider you are moving from. We run cPanel on our servers, so if you are transferring in from an existing cPanel based host, we can essentially transfer your entire account and all of its settings across. This should include your e-mail accounts and mailboxes, any subdomains, addon domains, DNS entries, databases and anything else attached to it. In short; your site should be an identical copy of what was at your previous provider.

If your existing host is not a cPanel based host, then we will only transfer your website files and database(s) for the main account - excluding any subdomains and addon domains that you may have. This means that your website will be functioning and ready to go, but you may need to spend some time recreating your mailboxes and managing the other missing components that we were not able to transfer.

Important notes regarding cPanel transfers

To transfer your cPanel account, your hosting account with us must match the domain we are transferring in. For example, if your hosting account with us is under the name "myhostingaccount.com" - the hosting account we are transferring from your old host must also be under the name "myhostingaccount.com". If it is not, we will have no choice but to replace the name of your account with us with the name of the old account we are migrating.

Please note that in order to migrate your account from an existing cPanel host we will need to terminate and recreate your account on our servers using the backup we generate from your old provider. This will mean any existing data or content on our servers will be removed and replaced by the data we take from your old hosting provider. It is not possible to merge any data uploaded to our servers with your account from another provider, so if you have added content to your account with us, please ensure you have a backup before submitting a transfer request.

 

FOR Premium

Our free site transfer/site migration is completely free. We will, at no point, ever charge you for transferring your site across from a previous provider.

What can you transfer across for me?

What we can transfer across depends on the service provider you are moving from. We run VestaCP on our premium servers, so if you are transferring in from an existing VestaCP based host, we can essentially transfer your entire account and all of its settings across. This should include your e-mail accounts and mailboxes, any subdomains, addon domains, DNS entries, databases and anything else attached to it. In short; your site should be an identical copy of what was at your previous provider.

If your existing host is not a cPanel based host, then we will only transfer your website files and database(s) for the main account - excluding any subdomains and addon domains that you may have. This means that your website will be functioning and ready to go, but you may need to spend some time recreating your mailboxes and managing the other missing components that we were not able to transfer.

Important notes regarding cPanel transfers

To transfer your VestaVP account, your hosting account with us must match the domain we are transferring in. For example, if your hosting account with us is under the name "myhostingaccount.com" - the hosting account we are transferring from your old host must also be under the name "myhostingaccount.com". If it is not, we will have no choice but to replace the name of your account with us with the name of the old account we are migrating.

Please note that in order to migrate your account from an existing VestaCP ost we will need to terminate and recreate your account on our servers using the backup we generate from your old provider and you must also provide us with your VesaCP Backup file. This will mean any existing data or content on our servers will be removed and replaced by the data we take from your old hosting providers backup. It is not possible to merge any data uploaded to our servers with your account from another provider, so if you have added content to your account with us, please ensure you have a backup before submitting a transfer request.